At SearchStax, Customer Success Managers are embedded in the heart of customer relationships, understanding their unique needs and helping them realize the full value of the platform. This role focuses on turning that value into measurable outcomes and advocacy by building deep, trusted relationships across all levels of customer organizations and proactively managing risk.
Drive the success of Fortune 500 customers by owning the customer relationship from adoption to renewal and expansion. Drive product utilization, optimize configuration to maximize value, advocate internally for product improvements based on customer feedback, and showcase business impact to customer executives in the form of Business Reviews.
Join Nozomi Networks as a Customer Success Manager! Engage and build meaningful relationships with Critical Accounts driving high customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.
The Merchant Success Associate (MSA) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of our Midmarket merchants and delivering massive value to help facilitate their growth and success. The MSA will work together with a Portfolio Success Manager(s) and/or Senior Merchant Success Manager(s) to support ShipBob’s largest merchants.
As a Customer Success Manager, you will own relationships with strategic customers, ensuring their success through onboarding, integration, and expansion. You'll be the main point of contact for technical and product teams, aiding their API adoption. Working with Sales, Product, and Engineering, you'll drive customer outcomes in a technical environment.
Maintain relationships with customers in our strongly growing EMEA Defence and Intelligence segment. Act as our main point of contact and trusted advisor for our customers during their time with Planet and focus on client retention. Help drive value realization and return on the client’s investment.
Proactively onboard new paying customers, understand their use cases, and provide guidance on Wrike setup. Lead training for teams, showcase features, and answer usage questions. Monitor accounts to identify opportunities and assist at-risk accounts. Use consulting skills to help customers unlock value from Wrike. Conduct Executive Business Reviews and run health checks to ensure optimal functionality usage. Partner with account management to identify up-sell opportunities. Advocate for customers to Product Managers.
We are looking for an outstanding Customer Success Manager to join our growing global team! The Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal is to deliver outstanding results for our customers.
The Docusign Customer Success Account Manager (CSAM) will own a portfolio of accounts and renewals, support customer adoption, drive a return on customers’ investment in Docusign, and unlock further digitalization.
Drive adoption, retention, and engagement across a high-volume portfolio of small to mid-sized customers. Balance automation, data insights, and human touch to deliver exceptional outcomes. Own the customer journey across onboarding, adoption, risk mitigation, and renewals for hundreds of accounts, working to maximize usage and ensure customers derive ongoing value from Spellbook.