Drive success for high-growth enterprise customers by ensuring they achieve maximum value from the platform and acting as a strategic advisor.
Cultivate strong relationships and develop tailored strategies for customer growth and retention, while leading impactful marketing strategy sessions.
Collaborate cross-functionally with Sales, Product, and Support teams to share insights, identify upsell opportunities, and address technical issues.
Postscript provides ecommerce brands with a platform to run world-class SMS marketing programs. It is a 100% remote organization with over 250 employees, backed by top investors and focused on innovation in the SMS channel.
Manage and grow a high-volume SMB portfolio using scalable engagement strategies, balancing automation with personalized interactions where it matters most.
Design and execute one-to-many customer journeys, including automated onboarding flows, lifecycle campaigns, and behavior-triggered email sequences to drive engagement and feature adoption.
Drive product adoption and value realization by educating customers on how to effectively use SplitMetrics Acquire and succeed with Apple Ads.
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. The company has a remote-first and supportive culture, collaborating across 20+ countries.
Drive customer retention and growth through adoption, support, and value demonstration for Digital and Smart Business Engagement model customers.
Nurture and support customers throughout their journey, meeting renewal targets and ensuring they become referenceable while tracking interactions in Salesforce.
Partner with global sales executives, support deal execution, and identify new opportunities by monitoring customer growth and product utilization.
QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions. The company has a collaborative culture of smart, hard-working people and is focused on growth and opportunity.
Build and maintain strong, long-term strategic partnerships with enterprise customers, acting as their primary post-sale contact and trusted advisor.
Drive maximum product value, adoption, and utilization by understanding customer goals, aligning product capabilities, and conducting strategic reviews to demonstrate ROI.
Own the customer renewal process, proactively manage risks, and identify upsell opportunities while acting as the customer advocate to influence internal roadmaps.
Teramind is a global leader in predictive, AI-driven user behavior analytics, insider risk management, and workforce intelligence to safeguard organizations. It is a fully-remote company thriving since 2014, emphasizing flexibility, diverse global teams, and a culture valuing new ideas, experience, and talent incubation.
Own a portfolio of 150–300 customers with clear accountability for retention, adoption, and expansion outcomes.
Proactively engage customers through calls and meetings to drive value and lead renewal strategy and execution.
Monitor health signals and usage data to prioritize high-impact actions and identify expansion opportunities in partnership with Sales.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. The company delivers integrated, AI-powered solutions to unlock student engagement and empower teachers across K–12 classrooms.